Idea transferred from retired public Trello board.
Hi Mike, do you have an ETA on this feature?
@Loic Karinda: Hello. Thanks for your interest in the feature. No ETA yet, I am afraid - we're still reviewing. We will change the status of the post to keep you updated when we have something to tell you.
If I understand this correctly I would need it to be so that there are company accounts that have multiple roles: client, admin and developer (at least).
Developers should have access to flows so that they can develop, create and publish flows and bots.
Clients should have access to analytics, live chat.
Admins alone should have access to payments etc. And they should have control over what devs and clients can do or see. They could for example transfer ownership of bot/flow to another or change permissions so that specific people or client firm can modify specified flows.
It would also be awesome if I could develop a facebook messenger bot without a need to access client's facebook site. It should be possible for developer to create Facebook bot without having his Facebook account. (so basically client would do the adding to the facebook page)
@Viljami Ketola: Thanks for your input here. :)
In my opinion it should allow to add user roles for bot, something like what happens in manychat.com for example
my client will create a bot then will invite me to have access so I can configure it for him/her without giving my their account credentials
or I'll create the bot for them in my account, then I invite them to that then I remove myself from it when done
your way of cap limitation is different from competitors so the final feature might be different, however having the ability to view and edit bots in other accounts is the main feature in my opinion
@Amjad Majed: Many thanks for your input
What I would like to see is the following: Have a master account like Google Adwords does where I can create new sub-accounts and set up their own individual billing information. This way interactions will be charged to the end client directly and I would still have access to these sub-accounts to create or edit the flows without having to log out and login in each sub-account. The client should also be able to kick me out of his account in case he's not happy with my services and be the sole owner of his account.
Nice to have would be:
- Email notifications sent to the Admin in case the client's account reaches his/her interactions limits.
- Earn affiliate commissions for bringing in new customers :)
I'll think of more and add them later.
@Loic Karinda: Many thanks for your input
We transferred this idea over from our legacy Trello board. A number of the comments made on Trello referred to the need to handover or turnover a bot to a client or customer or to sell outright. These suggestions were associated with dashboards - both admin and client.
We'd love to get more information from you on what you're doing with your clients and how you think it should work. What are the must haves and what are the nice to haves? We're reviewing this and your input will help guide our priorities.
Thanks in advance.