Are we able to add in a custom option for voice integrations. My current telephony provider NFON provides this function but I can't get it to link with FLG.
Hi David. Thanks for the suggestion. What kind of voice integration are you trying to achieve?. Is it something like Click to call or are you after a bit more ? - let us know what kind of functionality - Thanks - Sarah
@Sarah Palombo: Hi Sarah. It would be click to call and screen pop up on in coming call
@David Palmer: Hi David, our help page for click-to-call explains how this can work with FLG:
There is also some information on the following page about how screen pop can be used:
If you have any questions please feel free to email firstname.lastname@example.org