Be able to create a task more than 10 years in the future
At the minute you can only create a task up until 2030. Ideally it would be unlimited as there are times when we need to check something on a lead in 20 years as it is the end of their term etc.
Being able to encrypt emails from FLG
Being able to password protect an email as we send a lot of sensitive information. At the minute we are constantly changing between FLG and personal emails to get the encryption of some emails
Ability to Cancel or Reschedule an FLG appointment
Ability to Cancel or Reschedule an FLG appointment by text message. Ideally send a link so the customer can cancel and reschedule their appointment
Appointment Follow up
Can Workflows pickup booked appointment dates so followup calls / txt / email can be automatically scheduled a day / 2days / whatever before the appointment.
being able to automate copy of a lead
have an action to put in workflow or normal lead action to copy the lead into another lead group
Action event in workflow now
I would find it helpful to bring forward the next event in a workflow. The same way you can defer - but opposite, or even an action now button.