New - Click Tracking enabled for SMS Short Links

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    Karen Barker
  • on 26-04-2021


We have a new feature enhancement to tell you about.

Click Tracking for SMS Short Links

Another enhancement straight off our feedback boards. You can now track customer engagement levels with your SMS Short Links, giving you a greater insight into the success of your marketing campaigns.

We've added Clicked as a new status in the existing Text Delivery Summary and Text Delivery Detail reports in Insights, so you'll now be able to see exactly who has interacted with an SMS Short Link in one of your messages.

We've also added a new lead action trigger, Text Message Clicked, so you can automate further actions when a user clicks the link.

We hope this gives you valuable insight into your customer engagement.

Thanks for reading.

Karen Barker

Business Analyst