New release - minute granularity in workflows, Appointment templates and more
improved
FLG Appointments
FLG Journeys
FLG Voice
FLG CRM
Hello
We've been busy making changes and improvements right across the product. These are now live.
Minute granularity in workflows
This is one I am really pleased to tell you about. It's the top voted feature on our feedback site so we know it's important.
You can now create automated workflows and trigger subsequent actions by minute and not just by hour or day. No more lukewarm leads because you had to wait an hour between actions! You can now keep your leads red hot by triggering automated communication or tasking one of your users immediately, for example.
Workflow - minute granularity
If you want to learn how workflows can save you time and make your actions consistent, take a look at our help doc or get in touch with our support team for help.
Appointment types
Another great suggestion which came straight from our feedback site and currently the top voted Appointments feature. You can now define appointment types to ensure your appointments are consistent and can be created even faster.
Appointment types
Clearer back navigation in Journeys, Appointments and Voice
As our new features have grown we started to find that the breadcrumbs menu in the top left was becoming complicated. We've simplified this so that it now takes you straight back to where you were before.
Return navigation
Reports sorting
A bug was reported where values and costs were not sorting correctly in FLG native reports (not Insights). We've fixed that.
Reports sorting
Thanks for reading.
Mike Emery
Product Manager
FLG