As it is, there is no possible way to update contact preference time on the leads?
At the moment they can't be edited - it's just a preset list that lets you select from 'Anytime', 'Morning', 'Afternoon' and 'Evening'.
Thanks for the suggestion to open this up.
@Daniel Beckett: The problem is there is no way to do so from editing the lead? you can visually see thefield but not able to edit it?
@Ross Westley: It's hidden away on the lead. If you go to the lead summary and click on 'Edit' you'll see the preferred contact time listed under 'Contact Preferences'.
@Daniel Beckett: When you view the contact preferencesthen click edit the option to change it doesn't come up? Just the preferences of what they give you permission to do.
@Ross Westley: Hmm, strange. That's only hidden there if it's also hidden in Settings > Lead Groups (edit group).
Are you saying that it shows on the lead summary but not in contact preferences when you edit the lead? If so, it may be best to call in to discuss this further so I can take a closer look.